Restaurant365, a leading AI restaurant management platform, has announced the expansion of its executive leadership team with two high-profile appointments. Steve Demchuk joins the company as Chief Product Officer, while Mark Grilli has been named Chief Marketing Officer.
The additions to the C-suite are designed to reinforce the company’s position in the restaurant technology sector, specifically targeting accelerated growth and disciplined execution within the emerging "AI back-office" category.
Leadership for AI Platform Scaling
The dual appointments come at a critical juncture for Restaurant365 as it looks to scale its operations and meet the increasing demand for automated, data-driven restaurant management tools.
Tony Smith, CEO and Co-founder of Restaurant365, stated that both executives bring innovative mindsets and proven track records of high-impact results. Smith emphasised that their combined strength in product development and go-to-market strategy will accelerate the company's core mission: providing operators with a purpose-built platform that drives profitability and sustainable growth.
Product Innovation and Engineering
As Chief Product Officer, Steve Demchuk brings over 25 years of experience in software engineering and product leadership. His professional background includes driving revenue growth and innovation at high-growth technology companies, including Nitric, Bonusly, Avoka (acquired by Temenos), and Rally Software (acquired by CA Technologies).
Demchuk’s deep domain expertise spans several critical areas for Restaurant365's ongoing development:
SaaS Architecture: Scaling enterprise-level software solutions.
Fintech Integration: Enhancing the financial and accounting capabilities of the platform.
Cloud Development: Ensuring robust, secure, and agile infrastructure for end-users.
In his new role, Demchuk will lead the product strategy and engineering teams, tasked with delivering the next wave of AI-driven innovation to help restaurant operators navigate an increasingly complex operational landscape.
Go To Market and Brand Expansion
Mark Grilli assumes the role of Chief Marketing Officer with more than two decades of leadership experience across all aspects of software marketing. He joins Restaurant365 from CommerceHub (now Rithum), a leading commerce operations platform, where he served as CMO. Prior to that, Grilli led product marketing divisions for global tech giants including Zendesk and Adobe.
Grilli’s mandate at Restaurant365 includes leading the company's overarching brand strategy, demand generation, and go-to-market execution. He noted that the platform has already established a passionate customer base and a strong market presence, identifying significant room for further category expansion as more operators transition to integrated digital management systems.
The strengthening of the leadership team underscores Restaurant365's commitment to capitalising on its current market momentum. As the hospitality industry continues to face margin pressures, labour shortages, and complex supply chain dynamics, operators are increasingly reliant on AI and automated back-office solutions.
By securing veteran leadership in both the product and marketing divisions, Restaurant365 is actively positioning itself to dominate the next phase of enterprise growth within the restaurant management software sector.
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